Natural Stone MosaicArdo Mosaic
Spaniel Portrait, a natural stone mosaic

Your data

Privacy

Privacy policy & data protection

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01Our commitment to privacy

Ardo Mosaic is committed to protecting your privacy and the security of your personal information. This policy explains how we collect, use, share and protect your information when you visit our website or use our services.

02Information we collect

We collect the information you give us when you:

  • place an order or request a quote for a commission
  • book an appointment or workshop
  • subscribe to our newsletter or join The Circle
  • contact our studio team

When you visit the site we also receive technical information such as your IP address, browser type and the pages you visit.

03How we use your information

  • Processing and delivering your orders
  • Planning appointments, workshops and projects
  • Customer service and support
  • Order confirmations and delivery updates
  • Newsletters and member news, only with your consent
  • Improving our website and preventing fraud
  • Meeting our legal obligations

04Cookies

We use functional cookies and local storage to keep your cart and preferences. You can control cookies in your browser settings; disabling them may limit some features.

05Sharing your information

We share information only with service providers who help us run the studio — payment providers, carriers and hosting — and with authorities when the law requires it. We never sell your personal information.

06Data security

We use appropriate technical and organisational measures to protect your data. No method of transmission over the internet is completely secure, but we work hard to keep your information safe.

07Your rights

Under the GDPR you may ask to access, correct, delete or transfer your data, object to its processing, or withdraw your consent for marketing at any time.

08Data retention

We keep personal data only as long as needed for the purposes above, or as long as the law requires — for example seven years for invoices.

09Changes to this policy

We may update this policy from time to time. The date at the top always shows the latest version.

10Contact

Questions about this policy or your data? E-mail hello@ardomosaic.com, call +31 20 123 4567 or write to Ardo Mosaic Studio, Amsterdam, the Netherlands.